When administering ear drops to a 2-year-old, which action would be most appropriate?
1. Tell the child that the drops are to treat his infection.
2. Pull the pinna of the child's ear down and back.
3. Have the child turn his head to the opposite side after giving the drops.
4. Massage the child's forehead to facilitate absorption of the medication.
Answer: Pull the pinna of the child's ear down and back.